Privacy Policy

Last updated: 4 November 2026

Identity and role of the data controller

trendyze acts as the data controller for the purposes of this privacy policy. We are responsible for determining how and why your personal data is processed in connection with our professional hub offering courses and resources on live television production, including studio equipment integration, dynamic camera techniques, acoustic optimisation, lighting setups, and reliable production processes for news programmes, interviews, and live shows. Our registered address is MediaCityUK, Salford, Greater Manchester, M50 2EQ, United Kingdom and you may contact us using the details [email protected] or +44 161 295 4545.

Scope of this notice

This privacy notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, and anyone who interacts with our services based in the United Kingdom. It covers data collected through our contact form, course registration processes, and any other interactions on this commercial site. It does not apply to third-party websites linked from our pages.

Categories of personal data and sources

We collect personal data directly from you when you complete forms or correspond with us. Categories include identification information such as name, contact details including email address and telephone number, professional background details relevant to television production training, and technical data such as IP address and browser type obtained automatically through site usage. We do not obtain data from third-party sources unless you provide consent for referrals.

Purposes of processing and legal bases

We process your data for several distinct purposes. First, to respond to enquiries submitted via the contact form, relying on legitimate interest in providing customer service. Second, to deliver and administer course enrolments, based on contract performance. Third, to send service-related updates, again under contract necessity. Fourth, for website analytics and improvement, using consent where required under PECR. Each purpose is assessed to ensure the legal basis is appropriate and documented.

Requirement to provide data and consequences

Providing certain personal data is necessary to access our services, for example completing the contact form or enrolment details. If you do not supply required information we may be unable to respond to your query or process your course registration. Optional data fields allow you to share additional professional details if you choose, but omitting them will not prevent core service access.

Cookies and similar technologies

Our site uses cookies and similar tracking technologies to enhance functionality and analyse usage. A separate Cookie Policy explains the types employed and your options for managing preferences via the site-wide cookie banner. Please refer to that document for full details on consent mechanisms compliant with PECR.

Processors, recipients and disclosures

We engage trusted service providers acting as processors to support course delivery, payment handling, and hosting. Categories include IT infrastructure providers, email delivery services, and analytics platforms. We may disclose data where required by law, such as to regulatory authorities or in response to legal requests. All processors are bound by contractual safeguards.

International transfers

Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations or appropriate safeguards including standard contractual clauses approved by the Information Commissioner’s Office to ensure equivalent protection for your data.

Retention periods

We retain personal data only for as long as necessary for the purposes outlined. Enquiry data is kept for up to two years, course records for six years to meet legal accounting requirements, and technical logs for twelve months. Criteria for determining periods include legal obligations, legitimate business needs, and your exercise of rights.

Security and data minimisation

We implement appropriate technical and organisational measures to protect data against unauthorised access, including encryption and access controls. Data collection is limited to what is relevant and necessary, and we regularly review processing activities to minimise risks without guaranteeing absolute security.

Data subject rights

Under UK GDPR and the Data Protection Act you have rights to access, rectification, erasure, restriction, portability, and objection. To exercise these rights please contact us at [email protected] or +44 161 295 4545 providing sufficient information to verify your identity. We will respond within one month.

Withdrawing consent and objecting to marketing

Where processing relies on consent you may withdraw it at any time by contacting us or adjusting preferences in the cookie banner. You also have the right to object to direct marketing and any profiling activities; we will cease such processing upon receipt of a valid objection.

Right to complain

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or helpline. We encourage you to contact us first to resolve concerns directly.

Children and age restrictions

Our courses and website are intended for individuals aged eighteen and over engaged in professional television production training. We do not knowingly collect personal data from children and will delete any such data discovered.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics used are for internal service improvement only and do not result in automated outcomes affecting individuals.

Policy changes

We may update this privacy policy to reflect changes in law or practice. The effective date of the current version appears at the top of the page. Continued use of the site after updates constitutes acceptance of the revised terms.